• Standards

    We are very experienced in supporting people in the implementation and integration of management system standards to achieve UKAS approved certification.

    As well as the most popular of these standards  –

    – we cover a wide range of others, as shown on our Standards page.

    Our membership certificate shows the standards for which we are included in the BSI Associate Consultant Programme.

  • Performance excellence

    We use globally recognised excellence frameworks and business improvement tools, such as the EFQM Model to enable you to –

    • run your organisation more effectively
    • improve your performance in the eyes of your product or service users and other stakeholders
    • improve the satisfaction, well being and motivation of the people who work for you

    We are also one of a group of partner organisations strategically chosen by the EFQM to work with them as a Certified Advisor Organisation.

  • Training

    We provide a wide range of bespoke training, both as stand-alone training sessions or workshops and as part of the delivery of projects.

    Our training can be delivered on your premises or at a suitable venue or even remotely, especially where potential trainees may be spread across far apart locations or during challenging times like the current COVID-19 pandemic.

    We are also a Certified Training Organisation in partnership with the EFQM and can offer this EFQM Certified Foundation Course to those who would like to know more about how use of the EFQM Model can benefit your organisation.

  • Our Global Reach

    LHS client map for website 2

    Our global client reach demonstrates our ability  to work effectively across geographical and cultural boundaries.

    We have consultants based across the UK, as well as a key consultant partner in the USA.

    Within the UK, we try wherever possible to provide consultants reasonably local to our clients.

     

  • Our client satisfaction

    NPSWe have very satisfied clients, as our current Net Promoter Score® of 100% shows.

    Our strong track record of helping organisations from small businesses to large multi-nationals, across a wide range of commercial and non-commercial sectors, demonstrates our ability to provide effective consultancy structured to your size, complexity and individual aims. We are proud of the way we work.

    And don’t just take our word for it. See below what our clients say about us.

  • Buy your BSI & ISO standards here

    If you would like a copy of any of the ISO or BSI standards, whether or not we provide consultancy for them, then just click on the button below and it will take you directly to the BSI shop, where you can search for the standard you are looking for by title, key word or standard number and buy whatever copies you need, either in paper or digital format.

     

“… congratulations on your 20 years of being in business! It takes a lot of hard work and dedication and you can be proud of what you have achieved, especially in the adversity of the financial crisis and what is going on now. You are one of the good guys … ”

UKAS accredited Certification Body

“… was able to raise fundamental questions about our market and customer base and was proactive in bringing these issues to the attention of the partners …”

entertainment company

“… has developed a systematic improvement process based on the EFQM’s levels of excellence programme which has helped us to engage all of our people in a continual drive for performance improvement …”

international manufacturing company

“… ability to prepare the group, to have time and interest for each individual opinion and yet come to conclusion and find consensus within this group was amazing… ”

European manufacturing company

“… to give professional, impartial and added value advice on matters that the directors feel unsure about or are highly opinionated about …”

training organisation

“… Armed with keen fingers and “Google”, an EFQM consultant was discovered! Ley Hill Solutions came with a market leading reputation and unchallenged results with helping businesses begin the EFQM road to improvement. Their website was both explanatory and with the use of a direct link to a consultant who answered your questions by email, unbelievably helpful. Our initial meeting only strengthened our initial perceptions and a productive partnership is flourishing…”

utility group

“… Without Ley Hill’s help, we would have struggled to achieve ISO 9001 accreditation. We would also have failed to make it a benefit to the business. ……pleasant to work with, and brings the whole team along with him. We have learnt a lot …”

publishing company

“… Ley Hill Solutions have continued to support our company and myself as the Quality Management Representative from achieving our ISO 9001 accreditation to the surveillance audits, assisting with Project Plans and Training. Their extremely approachable and friendly manner makes working with them easy and we always get what we want and need from their consultancy …”

building management systems company

“… I believe the success behind Ley Hill’s support to our company was down to their honest approach to audit and their clear dedication to process improvement. In a market where companies can feel like a small fish in a big pond – Ley Hill treated us like we were the only client that mattered and were extremely competitive on pricing to boot …”

network support services company

“…. successfully designed and delivered senior management workshops aimed at tackling complex issues such as strategy formation and process improvements …”

international communications company

“… I would like to take this opportunity to thank you for the work that has been done over the length of the contract and helping us achieve a whole new level of compliance against our certifications …”

UK mobile telecommunications company